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COMPLAINTS

File a Complaint

We value your feedback and are committed to resolving any issues you may face. Please provide detailed information about your complaint to help us serve you better.

Submit a Complaint

We take your concerns seriously. Please provide complaint details.

Track Your Complaint

Enter your complaint tracking ID to check the status of your complaint.

Complaint Policy

Our complaint policy ensures fair and transparent handling of all grievances.

  • All complaints are acknowledged within 24 hours
  • Resolution timeline: 7-10 working days
  • Escalation process available for unresolved issues
  • Complete confidentiality maintained

Frequently Asked Questions

How long does it take to resolve a complaint?

Most complaints are resolved within 7-10 working days.


Can I track my complaint status?

Yes, you can track your complaint using the tracking ID provided.


What if I'm not satisfied with the resolution?

You can escalate your complaint to higher authorities through our escalation process.


Contact Support

Need immediate assistance? Reach out to our support team.

Email Support

info@fmcas.org

Phone Support

+917042902006